Cap. 350 чл. 16JBAccessibility for persons with disability.

(1) Media services provided by media service providers shall, without undue delay, by means of a progressive and continuous process, ensure that content is accessible to persons with disabilities by means of proportionate measures. Media services should, by no later than six months after the entry into force of this article, submit an action plan detailing the measures adopted. This action plan shall be updated by media service providers at least once every two years, which period shall start to run from the date on which the media service provider submitted the action plan to the Authority. In any case, the Authority may request the media service provider to make changes to both the action plan as well as the updates, if the Authority is of the opinion that these are not effectively reflecting the obligations provided for in this article.

(2) Media service providers shall, each year, present a properly documented report to the Authority giving an account of the progress made in implementing the necessary measures to give effect to the provisions of the preceding sub-article.

(3) The Authority shall designate a single, easily accessible and publicly available online point of contact, even for persons with a disability, for providing information and receiving complaints regarding any accessibility issues referred to in this article. These complaints are heard in accordance with the procedure referred to in article 22A.

(4) Media service providers shall ensure that emergency information, including public communications and announcements in natural disaster situations, which is made available to the public through audiovisual media services, is provided in a manner which is accessible to persons with disabilities.