S.L. 117.42 Art. 6Complaints by suppliers.

(1) Suppliers may submit complaints on alleged unfair trading practices to the relevant sectoral authority or to the Board:

Provided that a sectoral authority shall, upon receipt, refer the complaint to the Board:

Provided further that a complaint shall be considered only if the supplier and, or the buyer are based or operate in Malta or the alleged unfair trading practices are performed, in whole or in part, in Malta.

(2) Complaints shall be submitted in writing, and the complainant shall sign the complaint:

Provided that nothing in this regulation shall be construed as hindering any person from providing anonymous information to the Board or a sectoral authority, and likewise nothing in this regulation shall be construed as hindering the Board in investigating any such information at its own discretion and according to these regulations.

(3) The Board shall inform the complainant that it is considering his complaint at the latest within twenty (20) working days from receipt of the complaint, and it shall update the complainant on the status of the investigation and the outcome thereof at reasonable intervals and upon the conclusion of the investigation.

(4) Without prejudice to regulation 5, the Board may allow, or require, the complainant to amend his complaint so as to clarify the complaint itself, the facts relevant to it or to the practices complained of.

(5) Submission of complaints according to these regulations shall be subject to a fee of fifty euro (€50) payable to the Board.

The Secretary of the Board, or any other public officer as may be delegated by the Board from amongst those referred under sub-regulation (2) of regulation 11, shall be responsible for the processing and collection of said fee.