S.L. 254.1 Art. 20Delivery of parcels.

(1) Notwithstanding regulation 19(a), where a parcel cannot for a valid reason be delivered to the addressee, it shall not be treated as an undeliverable postal article and the universal service provider concerned shall notify in writing the addressee that he may, at his option, either:

(a) request the universal service provider concerned to arrange for another delivery subject to the payment of a reasonable fee to such universal service provider: Provided that in doing so such universal service provider shall endeavour to agree with the addressee as to a mutually convenient time of delivery;

(b) collect the parcel from the post office indicated by the universal service provider concerned: Provided that in indicating a post office such universal service provider shall endeavour to indicate the most reasonably convenient post office for collection of the parcel by the addressee.

(2) If the parcel is not delivered or otherwise collected by the addressee within thirty working days from the date of posting of the initial notice referred to in subregulation (1), the addressee shall be notified again by registered post of the options stated under subregulation (1): Provided that if, notwithstanding such notification by registered post, the addressee fails to withdraw the said parcel within sixty working days from the date of posting of the initial notice mentioned in subregulation (1), the parcel shall be treated as an undeliverable postal article and shall be dealt with as such in accordance with these regulations.