S.L. 330.7 · Distance Selling (Retail Financial (S.L. 330.7)
S.L. 330.7 Art. 11Unsolicited communications.
(1) A supplier shall not make use of the following means of distance communication without obtaining the consumer’s prior consent:
(a) automated calling systems without human intervention (automatic calling machines); or
(b) fax machines.
(2) Means of distance communication which allow individual communications, excluding those referred to in subregulation (1), may be used as long as the consumer has not expressed his manifest objection thereto.
(3) If the supplier persists in addressing means of distance communications to a consumer after having been asked, even verbally, by such consumer to desist, the supplier shall be liable to an administrative penalty in terms of regulation 25.
(4) The measures referred to in subregulations (1) and (2) shall not entail costs for consumers.