S.L. 378.19 · Consumer Alternative Dispute (S.L. 378.19)
S.L. 378.19 Art. 17Confidentiality.
PART III
Any communication or discussion made during the ADR
process as well as the content of the agreement resulting from the ADR process shall be treated as confidential: Provided that disclosure of the content of the agreement resulting from the ADR process shall be permitted:
(a) where this is necessary for overriding considerations of public policy;
(b) where such disclosure is necessary in order to implement or enforce the agreement resulting from the ADR process;
(c) where the existence of the agreement or a term or clause therein is being denied by the other party;
(d) where all parties expressly agree in writing to the disclosure of the content of the agreement resulting from the ADR process; or
(e) where this is required by an authority, court or competent tribunal of a Member State.