S.L. 399.47 Art. 3Operation of the single European emergency call service. 3

(1) The competent public body shall ensure that all emergency communications to the single European emergency number

"112" are appropriately answered and handled in the manner best suited to the national organisation of emergency systems. Such emergency communications shall be answered and handled at least as expeditiously and effectively as emergency communications to the national emergency number or numbers where such number or numbers continue to be in use.

(2) A provider whose services allow end-users to originate calls to a number in a national or international numbering plan, including users of public pay telephones, shall provide access to the emergency services through the most appropriate PSAP. Such access shall be provided through emergency communications free of charge and without having to use any means of payment, by using the single NUMBER) AND THE EUROPEAN HARMONISED SERVICES OF SOCIAL VALUE

("116" NUMBERING RANGE)

European emergency number "112" and any national emergency number as may be specified by the Authority.

(3) The competent public body shall promote the access to emergency services through the single European emergency number "112" from electronic communications networks which are not publicly available, but which enable calls to public networks, in particular when the undertaking responsible for that network does not provide an alternative and easy access to an emergency service.