S.L. 399.48 · Electronic Communications Networks (S.L. 399.48)
S.L. 399.48 Art. 95Billing.
PART XII
(1) Providers of publicly available electronic communications services, shall not issue any bill to an end-user unless every amount stated in that bill represents and does not exceed the true extent of any such service actually provided to the end-user in question. Such providers shall retain any records as may be specified by the Authority for the purpose of establishing compliance with this regulation.
(2) The Authority may by decision establish rules to be complied with by providers of publicly available electronic communications services in order to ensure that bills issued are clear, comprehensive and easily accessible. In doing so the Authority shall have regard to the need to reconcile the rights of end-users receiving itemised bills with the right of privacy of calling end-users and called end-users.