Cap. 553 Art. 14Investigations.

(1) Saving the provisions of sub-article (2), the Commissioner may carry out an investigation for any purpose connected with the execution of the Commissioner’s duties either on a written complaint made to the Commissioner by any person or on the Commissioner’s own motion.

(2) The Commissioner shall not carry out investigations concerning specific, individual conflicts between older persons and their guardians or carers and any other matter that falls within the competence of any court or tribunal established by law and in any such case the Commissioner shall submit to the complainant the reasons for the refusal.

(3) Every investigation by the Commissioner under this Act shall be conducted in camera.

(4) The Commissioner may hear or obtain information from such persons as he thinks fit, and may make such enquiries as he thinks fit.

(5) The Commissioner shall not make any finding or recommendation that may adversely affect the reputation of any person being investigated without granting such person a right to be heard.

(6) If, during or after any investigation, the Commissioner is of the opinion that there is substantial evidence of any significant breach on the part of any person being investigated, he shall refer the matter to the appropriate authority including the Police:

Provided that the Commissioner may continue further with his investigation after having referred the matter as aforesaid.

(7) Any person to whom this Act applies has a duty to cooperate, at all stages, with an investigation under this Act.

(8) Subject to the provisions of this Act and of any rules made thereunder, the Commissioner may regulate his procedure in such manner as he thinks fit.

(9) A rejection by the Commissioner to carry out an investigation shall be final.

(10) Upon acceding to a request to investigate a complaint, the Commissioner shall notify the complainant of the decision to investigate and shall notify any department, agency or entity involved of the intention to investigate.

(11) The Commissioner may advise a complainant to pursue all applicable and relevant administrative or judicial remedies or channels of complaint open to the complainant before or in lieu of

(13) The Commissioner may delegate any of his functions to a senior official to the extent authorised by the Commissioner.