S.L. 171.2 Art. 7Service Level Agreement.

(1) The foremen and the employers of port workers shall enter into a Service Level Agreement which may, amongst other matters include, the following:

(a) a description of the services to be provided, including the resources to be made available and the service performance levels to be met by the parties to the agreement;

(b) the services that are required to be provided by foremen;

(c) the mechanisms for dispute resolution in case of disagreement between the parties;

(d) the hours of work, including shift systems allocation;

(e) the ordering procedure;

(f) the disciplinary procedures that may be taken including, but not limited to, the non-attainment of agreed minimum service performance: Provided that disciplinary measures provided for in a Service Level Agreement shall be limited in scope to minor offences involving breaches of administrative measures: Provided further that notwithstanding the other provisions of this regulation, disciplinary measures that may lead to the suspension or cancellation of a licence shall be regulated by the Authority in terms of the Ordinance.

(2) The employers of port workers shall provide appropriate insurance cover to hold the foremen harmless for damages to property and to third parties provided that such damages are not a result of gross negligence on the part of the foremen.