S.L. 418.3 Art. 7Additional measures. Contents of the accessibility statement. Time within which a public sector body must reply to a notification or a request. Training programmes. Raisingawareness.

(1) Public sector bodies shall provide and regularly update a detailed, comprehensive and clear accessibility statement on the compliance of their websites and mobile applications with these regulations.

(2) For websites, the accessibility statement shall be provided in an accessible format, using the model accessibility statement that may be established through implementing acts adopted by the European Commission and shall be published on the relevant website.

(3) For mobile applications, the accessibility statement shall be provided in an accessible format, using the model accessibility statement that may be established through implementing acts adopted by the European Commission and shall be available on the website of the public sector body that developed the mobile application concerned, or alongside other information available when downloading the application.

(4) The accessibility statement shall include:

(a) an explanation concerning those parts of the content that are not accessible, and the reasons for that inaccessibility and, where appropriate, the accessible alternatives provided for;

(b) a description of, and a link to, a feedback mechanism enabling any person to notify the public sector body concerned of any failure of its website or mobile application to comply with the accessibility requirements set out in regulation 4, and to request the information excluded pursuant to sub-regulation (3) of regulation 3 and regulation 5; and

(c) a link to the enforcement procedure set out in regulation 9 to which recourse may be had in the event of an unsatisfactory response or of a lack of a response to the notification or the request.

(5) Where a public sector body receives a notification or a request pursuant to sub-regulation (4)(b), it shall provide an adequate response to such notification or request within fifteen (15) working days.

(6) The Authority shall adopt measures to facilitate the application of the accessibility requirements set out in regulation 4 to websites and mobile applications other than those of public sector bodies and, in particular, to websites and mobile applications covered by existing national laws on accessibility.

(7) The Authority shall promote and facilitate training programmes relating to the accessibility of websites and mobile applications for relevant stakeholders and staff of public sector bodies, designed to train them how to create, manage and update the accessible content of websites and mobile applications.

(8) The Authority shall take the necessary measures to raise awareness of the accessibility requirements set out in regulation 4, of their benefits to users and to owners of websites and mobile applications, and of the possibility of giving feedback in the case of any failure by public sector bodies to comply with the requirements of these regulations as set out in this regulation.