Cap. 510 Art. 15Different degrees of priority.

(1) The Office for Competition may allocate different degrees of priority to the cases brought or pending before it and in doing so it shall take into consideration, the following inter alia, factors:

(a) the degree of consumer harm resulting from the alleged or suspected infringement;

(b) the extent of consumer benefit resulting from the intervention of the Office for Competition;

(c) the nature and gravity of the alleged or suspected infringement;

(d) the stage of investigation;

(e) whether the alleged practices are still ongoing or whether harmful effects persist; and

(f) whether the alleged unlawful conduct is being examined or can be better examined by another public authority under its regulatory regime: Provided that the Office for Competition may reject complaints on the grounds that it does not consider such complaints to be an enforcement priority.

(2) The Office for Competition shall from time to time issue guidelines under this article. These guidelines shall provide for the right to ask for information on the degree of priority allocated to a case or to a complaint by the undertaking or association of undertakings concerned or the complainant respectively and for the obligation of the Office to provide a reasoned reply within a specific time frame.