S.L. 583.7 Art. 7Procedure for self- exclusion.

(1) Without prejudice to the provisions of regulation

8, the application for self-exclusion may only be submitted by the person to whom it shall apply.

(2) Upon receiving the self-exclusion form, the gaming premises operator shall ensure that any information and documentation required is duly provided, and shall forthwith enter the person’s details in the unified self-exclusion database.

(3) Where the application is made on a hard copy of the self-exclusion form, the completed application shall be sealed and secured forthwith in the self-exclusion submission box.

(4) The self-exclusion submission box shall be placed in a location behind the reception desk of the gaming premises which is clearly visible in security footage at all times.

(5) The contents of such self-exclusion submission box shall be collected by officers of the Authority from time to time, otherwise delivered to the Authority in such manner as the Authority may, by binding instrument or otherwise, prescribe.

(6) With respect to the unified self-exclusion database:

(a) gaming premises operators shall ensure that they have in place all the necessary prerequisites to access the unified self-exclusion database at all times;

(b) if the gaming premises operator does not have access to the unified self-exclusion database for any reason outside of its control, it shall notify the Authority forthwith;

(c) if during such time a person fills in the relevant self-exclusion form, the gaming premises operator shall immediately notify the Authority of such person, and shall enter the person’s details in the unified self-exclusion database forthwith upon regaining access thereto;

(d) upon regaining access to the unified self-exclusion database, the gaming premises operator shall verify that all persons who entered the gaming premises during the time in which it was inaccessible were not self-excluded persons:

Provided that if a self-excluded person entered the gaming premises during such time, the gaming premises operator shall immediately inform the Authority of such occurrence:

Provided further that if the self-excluded person is still within the gaming premises at such time, the gaming premises operator shall immediately terminate such person’s game and request such person to leave the premises immediately. In doing so the gaming premises operator may call upon the assistance of such officers of the Authority or of the Police as may be necessary to ensure the compliance of the self-excluded person. The Authority may, by binding instrument, further prescribe what should occur in any such circumstance.

(7) Whenever the unified self-exclusion database is not functioning, any person that becomes aware of such malfunction shall notify the Authority forthwith. During such time as the unified self-exclusion database is not functioning, the provisions of sub-regulation (6) shall apply.

(8) Without prejudice to the provisions of regulation 8, an exclusion of a person from gaming may only be implemented in terms of this regulation upon the request of such person.

(9) Any exclusion from gaming implemented in terms of this regulation shall only be removed upon request of the relevant player or upon expiry of the set duration, and the period thereof may only be decreased upon request of the relevant player.

(10) A notice by the player increasing or renewing the period of self-exclusion shall be effective immediately upon its receipt by the gaming premises operator.

(11) Notwithstanding any other provision of this article or any other law, a period of exclusion from playing in gaming premises shall not be decreased or revoked before the expiry of the set duration.