Cap. 378 · Consumer Affairs Act (Cap. 378)
Cap. 378 ст. 43Consumer rights.
PART V
(1) The principles stated in sub-article (2) shall not be directly enforceable in any court or tribunal, but shall be adhered to in the interpretation and implementation of this Act and any regulations made thereunder.
(2) Consumers shall be entitled:
(a) to have adequate access to basic essential goods and services at reasonable prices and to be able to choose from a diverse range of goods and services;
(b) to be protected against goods, production processes and services which are harmful to health;
(c) to have adequate access to information about goods or services which is clear, correct and does not mislead;
(d) to form and join consumer associations and to have consumer interests represented in the making and execution of government policy, and in the development of goods and services;
(e) to protection from unlawful or unfair trading practices;
(f) to receive a fair settlement of just claims including adequate compensation for misrepresentation, shoddy goods or unsatisfactory services; and
(g) to effective, quick and inexpensive means of redress in disputes they may have with traders.
(3) A consumer may not waive any rights established in his favour by or under this Act.