S.L. 363.4 Art. 10Closure of complaints.

(1) A complaint shall be considered closed when:

(a) it is dismissed as frivolous, vexatious or trivial by the Council;

(b) the Council finds the complaint to be unreasonable, unsubstantiated, unfounded or unjustified;

(c) the Council has resolved the issue, concern, point or matter of the complaint by providing information to the satisfaction of the complainant;

(d) the complainant withdraws the complaint and the Council is satisfied that the complaint should be closed;

(e) the Council, or any other body or organisation to whom the complaint was referred, has successfully addressed the matter of the complaint to the satisfaction of the complainant;

(f) the Council has indemnified or compensated the complainant following a claim for damages;

(g) the Council has initiated legal proceedings in the case of the contravention of national laws or locality bye-laws;

(h) the Council has, by any other means, satisfied the complainant.

(2) If the subject of a complaint is sub judice or under police investigation or has been referred to the Permanent Commission Against Corruption, the complaint shall be put sine die awaiting the outcome of the judgement or the investigation.