S.L. 378.18 Art. 16Publicity about ADR entities.

(1) ADR entities, the ECC Malta and where appropriate, any other entities as may be designated in accordance with regulation 15, shall make publicly available on their websites, by providing a link to the European Commission’s website, and whenever possible on a durable medium at their premises, the list of ADR entities referred to in paragraph 4 of Article 20 of the Directive on consumer ADR.

(2) The Council shall encourage relevant consumer organisations and business associations to make publicly available on their websites, and by any other means they consider appropriate, the list of ADR entities referred to in paragraph 4 of Article 20 of the Directive on consumer ADR including the appropriate dissemination of information on how consumers can access ADR procedures for resolving disputes covered by these regulations.